FREQUENTLY ASKED QUESTIONS FROM OUR CLIENTS
Who is working on my case?
Clients should be entitled to know who is working on their case and that their case will not be referred out to some lawyer in some other state that the client does not know anything about. At Smith Mohlman, LLC, we work on our own cases and have experienced staff to help. Your case will be assigned a paralegal, and you can call that paralegal at any time. Additionally, you will have personally met with one of the lawyers working on your case, and you can call that lawyer at any time. Our receptionist does not screen phone calls and you will be able to get through, if that person is in the office, every time you call.
What does it cost?
A free consultation with Smith Mohlman, LLC, it is just that. You do not have to bring any money to pay for attorneys’ fees or for expenses. We will talk to you about your accident or wreck for free and not force you to sign a contract. You are entitled to know your rights before being asked to sign a contract.
How do I pay legal fees?
Lawyers for the insurance company get a retainer up front for both attorneys’ fees and expenses. At Smith Mohlman, LLC, our personal injury and wrongful death contracts provide that you will not have to pay any attorneys’ fees unless we successfully win your case. If there is no settlement or no jury verdict in your favor, you do not have to pay attorneys’ fees.
How do I pay for expenses?
The expenses on a personal injury case often include copy costs, experts, postage, collecting medical records and bills, medical doctors, and a host of other expenses. The insurance company has to write a check for those expenses as they are incurred by their defense counsel. At Smith Mohlman LLC, unless a judge specifically orders the plaintiff to pay the expenses, the client does not have to pay any of the expenses or costs on a case unless there is a settlement or a verdict. Another important point to ask your lawyer is whether or not the expenses are taken out before or after the attorneys’ fees are calculated.
How do I know what is going on in my case?
The number one complaint against personal injury lawyers is they do not return phone calls and they do not communicate well. At Smith Mohlman, LLC, we have built our firm so that you will always know what is going on with your case. While we always push for an early settlement of your case so that you can be immediately compensated, some cases can take up to two years to be resolved. During that time, you will get a copy of every letter that we receive and a copy of every letter that we send out. If a pleading is filed in your case, you will get a copy of it. It is your case, not ours. You are entitled to know exactly what is going on at every second of your case, and we are 100% committed to keeping you informed.
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